Chapter 123 Car Smashing Incident
Federal Building, 31st floor.
Liu Zhicheng was reviewing documents because two of the four assistants had recently been assigned new positions.
That is to say, he currently has two major assistants, one mainly plays the role of chief engineer, and the other plays the role of his personal manager.
Liu Zhicheng decided to expand his team of accompanying assistants and was looking through the list of assistants that Han Chunxi had shortlisted.
After looking through several people, the male candidates were either too old or too ugly, and none of them was pleasing to Liu Zhicheng.
On the other hand, there were female assistant candidates, all of whom were pretty with good figures and under the age of 20, which made Liu Zhicheng study them for a long time.
Liu Zhicheng had previously told Han Chunxi that a female assistant must first be pretty, then capable, and also young.
When he saw the last one, Liu Zhicheng's eyes lit up and shone, because he saw a familiar name from his previous life: Cherie Chung.
Liu Zhicheng nodded with satisfaction, ticked his name profile, and put her resume at the top. His other assistants knew what to do with it.
…………
Chigo Motorcycles have been reporting good news recently. Ever since the engine broke through the 70CC technology, Liu Xiaofang seemed to have been on a roll, breaking through the 90CC and 100CC engine technology in a short period of time.
We are also launching a general offensive on 110CC and 125CC engines, and I believe that a breakthrough will be achieved in the near future.
At that time, when Liu Zhicheng heard the news, he couldn't help but slam the table.
It really is a one-size-fits-all approach.
Moreover, the monthly sales of motorcycles have reached 5000 units, and the entire Chigo International is immersed in the joy of victory.
But it developed too quickly and too smoothly, and was finally hit by a bucket of cold water.
During routine spot checks, it was discovered that a batch of brake systems had purchased unqualified parts and the metal material thermally decayed too quickly.
Continuous use will cause the brake function to be halved or even degrade and fail.
This was a motorcycle quality issue, which attracted Liu Zhicheng's high attention. He first listened to the reports from Huo Haiqing, Niu Guangli, and Wang Fengyun.
According to Huo Haiqing's report, it was just an ordinary quality inspection employee who discovered the quality problems with this batch of motorcycles.
During a routine spot check, he discovered some issues with the motorcycle’s brakes. It always felt awkward, and there was a different sensation when braking.
After investigation by the technicians, they found that there was a problem with the brake system, so he reported it to the quality inspection leader at the time.
The boss thought he was making a big deal out of nothing. As long as there was no problem due to long-term high-speed driving, the company would deduct his bonus for this month for fear that the matter would be exposed.
Because he had already signed to acknowledge that the quality inspection was passed and agreed to the factory sales, some cars had already reached consumers.
Ever since quality problems occurred in engine parts procurement in the early years, the Purchasing Department has had strict procedures in place for purchasing parts.
Judging from the written procedural materials, there is no problem. Logically speaking, even if the responsibility is traced, it will not be traced to him.
This matter, which concerns the survival of the Chigo motorcycle brand, was suppressed and was intended to be left unresolved.
Previously, because Liu Zhicheng attached great importance to brand quality, he had launched a reward system for reporting, rewarding those who made contributions with the right to use a 500-square-foot house.
This quality inspection employee named Zheng Zifa saw such a good opportunity. First of all, he held the concept of safety and quality first, and secondly, he set his eyes on the right to use the residential building, so he directly brought the matter to Niu Guangli's desk.
At this time, Niu Guangli discovered that there was such a big problem in the motorcycle factory he managed.
Chigo International now has a strict audit system and quality inspection system for parts procurement. The procurement system is so strict that there must be an insider.
This has resulted in the motorcycle factory producing a batch of substandard products. If this loophole is not resolved, the boss will definitely not let me off.
This was outrageous, so the matter was immediately reported to the Supervisory Department. An investigation team consisting of Wang Yunfeng as the leader, Niu Guangli and Huo Haiqing as assistants was set up. They moved into the Yuen Long Industrial Park to conduct an investigation.
After reviewing the parts purchasing records, the final conclusion was that the buyer and quality inspector accepted bribes from the supplier, and the products sent for testing were qualified.
The relevant responsible personnel got benefits and turned a blind eye, so the defective products were able to enter the Chigo motorcycle production line smoothly.
No matter how good a system is, it still needs people to implement it. If there is a problem with the character of the people, even the strictest system will become a piece of waste paper.
This is also the reason why Liu Zhicheng has repeatedly proposed the corporate culture of "Quality Changes the World", where "Quality" refers to personal character and "Quality" refers to product quality.
The person in charge was none other than Li Zicai, who was in charge of purchasing when Liu Zhicheng just acquired the orange factory.
There has been no case of betrayal in the past few years, so Liu Zhicheng still trusts him and has always put him in charge of the procurement work of the entire group.
Hearing this, Liu Zhicheng didn't want to investigate the reason, nor did he want to know, so he slowly said: "Lawyer Wang, send all the relevant employees to the Independent Commission Against Corruption. Don't have any mercy or kindness in this matter." Liu Zhicheng was afraid that they would let him go for the sake of their old colleague, so he emphasized this.
In fact, since the establishment of the Supervision Department, it has not handled any decent cases. Wang Fengyun is just trying to solve a big case and gain merit.
"Don't worry, Mr. Liu. We will immediately hand the suspects and the evidence over to the ICAC and make them receive the legal sanctions they deserve."
Old employees like Li Zicai earn more than 100,000 Hong Kong dollars in salary and bonus every year, which is definitely considered a high salary among Liu Zhicheng's subordinates.
Unexpectedly, under the bribery of suppliers, he took the initiative to help contact other people in Chigo International, forming a chain of interests together, evading factory supervision and exploiting loopholes.
"The whistleblower Zheng Zifa was promoted to foreman because of his meritorious service in discovering the problem and his strong sense of responsibility. He was also granted the right to use the 500-square-foot residential building in Yuen Long for 30 years."
Liu Zhicheng glanced at them and continued, "All the goods of the problematic suppliers will be returned and put on the blacklist. They will never be welcome under Shanfeng again. At the same time, we will need to seek compensation for the losses through litigation."
"All products that have already been delivered to consumers will be recalled and replaced with vehicles that have passed the inspection. At the same time, each consumer will be compensated in cash and a public apology will be made to the consumers."
Liu Zhicheng quickly made suggestions for handling the situation, trying to turn negative energy into positive energy before negative news came out.
Fortunately, the problem was discovered in time. There are nearly 700 motorcycles in this batch, more than 400 of which have been sold, and most of them have reached end consumers.
Liu Zhicheng was terrified at the thought that the situation had been contained in its infancy. As the saying goes: Good news doesn't travel far, but bad news travels a thousand miles.
If a consumer really had an accident while riding a Zhigao motorcycle, the entire brand would be in tatters, let alone a new brand that had just entered the industry.
"Also, what are you going to do with these motorcycles?" Liu Zhicheng asked again.
Everyone agreed with the previous handling measures, but there were disagreements on how to deal with hundreds of motorcycles.
Huo Haiqing said: "Mr. Liu, I suggest that this batch of defective products be destroyed."
Niu Guangli disagreed and said, "Mr. Liu, I suggest that the nearly new cars that have not been put on the road be replaced with qualified brake system parts and retested before being put on the market."
After all, the output value of hundreds of cars is over 10 million Hong Kong dollars. Chigo International is not profitable at the moment, and if all of them are destroyed, it will be a huge loss.
Each has his own reasons. A motorcycle worth tens of millions of Hong Kong dollars is indeed not a small amount of money for Chigo International, but it is nothing for Liu Zhicheng.
On the contrary, Liu Zhicheng hopes that through this incident, "Quality changes the world" can be deeply engraved in everyone's heart.
Moreover, they hope to promote the reputation of Chigo motorcycles through this crisis public relations.
Go ahead and smash it, and smash it hard in front of the media!
A few days later, hundreds of Chigo motorcycles with quality problems were placed on a vacant lot in Yuen Long Industrial Park.
The factory area that used to be filled with roaring machines has now become quiet. Today, Liu Zhicheng specially ordered all factories in the park to stop production for one day.
All employees stood quietly around the factory space, with the recalled motorcycles in front of them.
In order to draw everyone's attention to product quality, Liu Zhicheng led dozens of invited companies to the scene and delivered a speech.
"Product quality is the lifeline of the factory. Without it, the factory will go bankrupt. Today I called everyone here to smash this batch of substandard motorcycles, because if you don't smash them, they will destroy your jobs and make everyone unemployed!"
At this point, everyone saw the boss's determination for product quality, and warm applause broke out from the audience.
Liu Zhicheng picked up the microphone and continued, "The quality problems with the group's motorcycles this time are caused by people. I often say that 'quality changes the world', which requires everyone to be an upright person first."
Liu Zhicheng decided to designate this day as Chigo International's day of shame, requiring every employee to smash defective products with their own hands and establish in their minds the concept that quality always comes first.
"boom--"
In full view of the public and witnessed by hundreds of reporters, Liu Zhicheng picked up a sledgehammer and smashed it hard on a brand new Chigo motorcycle.
The first blow left a big hole in the entire front of the car, and then with another blow, the headlights shattered to the ground.
Of course, Liu Zhicheng couldn't keep smashing the car by himself, so he handed the sledgehammer to Huo Haiqing, and let him continue smashing the car!
Led by the factory management, all employees divided into several teams and smashed the hundreds of motorcycles parked on the open space.
Although, to outsiders, this was just a show, Liu Zhicheng wanted every employee to remember it vividly.
Liu Zhicheng required all employees that it was not enough to just put in a symbolic effort to touch the cars, but that they must smash them hard. From then on, the entire playground was filled with the sound of cars being smashed.
All of this was recorded by the journalists who came to interview him, and Liu Zhicheng spent a lot of money to buy their news pages.
(End of this chapter)